Payments and refunds
How to pay, cancelling a pre-order, the 30-night trial and what to do if something’s faulty.
4 articles
- How to payCard, PayPal, Apple Pay or Google Pay, through Stripe.
- Cancelling a pre-orderThe deposit is fully refundable until your Set ships.
- Returns and the 30-night trialTry it for 30 nights. Not for you? Send it back for a refund.
- If something’s faultyEmail us a photo or video. Full refund within 30 days, then the one-year guarantee.
Still stuck?
Email hello@clementinerituals.com. A real person reads every message and replies, within 24 hours.